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Repairs and diagnosticsTreatment plant repairs and fault diagnosis
We diagnose the cause and carry out the repair: pumps, blowers, alarms, chlorinators and irrigation. Callouts from $120, and no work proceeds without your approval.
What to check first
It is usually one of two alarms: a high water alarm, which often relates to the irrigation pump, or an air alarm, which means the blower is not delivering enough air. Many control panels show which alarm is active.
Check the power
Confirm that the plant’s power point and the circuit breaker at your switchboard are switched on.
Water alarm? Check the irrigation
A high water alarm usually means the irrigation pump is not pumping out. Check that the pump is plugged in and switched on, and that the irrigation hose is not kinked or crushed. Reduce water use, including washing, the dishwasher and long showers, until the problem is resolved.
Air alarm? Check the blower
The air blower should be running and delivering air. If it is silent, check that it is plugged in and switched on. Occasionally the small hose to the alarm’s pressure switch comes loose: if you can see that it has come off, push it back on. Do not open any electrical components.
Still sounding? Call us
Call 0495 096 532. You may silence the buzzer, but please do not ignore the warning light: a plant can overflow within hours to days.
Common faults we diagnose and repair
Air blowers
No airflow, a noisy or worn blower, or a failed diaphragm. Without air, the beneficial bacteria die off and the plant begins to smell.
Irrigation pumps
Pumps that fail to start, run continuously, trip the power or cannot deliver water to the sprinklers.
Alarms and floats
Alarms that will not stop or, more concerning, never activate. We test the floats, alarm and control box.
Irrigation
Broken or blocked sprinklers and drippers, leaking lines, and boggy or odorous patches in the irrigation area.
Pipework
Cracked or leaking PVC pipe and fittings between the house, the plant and the irrigation area.
Odours and poor water quality
Rotten-egg odours, cloudy or dark water and chlorinator faults, traced to their cause.
Replacement parts carried on our vehicle
We carry common replacement irrigation pumps and air blowers, along with PVC fittings, so many repairs can be completed on the first visit without waiting for parts.
If your system requires a part we do not carry, we will tell you what it is, what it costs and how long it will take before ordering anything.
Pricing
- Callouts from $120, plus any parts
- We explain the problem and quote before any repair or part
- Repairs and parts are invoiced up front and paid before the work is completed
- Electrical work that requires a licensed electrician is outside our scope; we will advise you if one is needed
Signs of a problem
- A sewage or rotten-egg odour around the plant or yard
- Toilets or drains that are slow to empty or gurgling
- Boggy, odorous or unusually lush green patches in the irrigation area
- Sprinklers that do not operate, or that spray dark or odorous water
- Water pooling around the tank lids
Call us early
Small problems are quicker and less costly to fix. If the plant is overflowing or has a strong odour, please call rather than sending an enquiry: 0495 096 532.
Something not working?
Call us, or send an enquiry describing the problem and the type of plant you have.